Below FAQ are some common questions of our customers, if you have other questions, please just send it to info@backpackermoneysaver.com
All orders ship within 1-4 days of the order being placed.
Once the delivery man drops off your return at our warehouse, your returns will be processed within 1-3 days. A gift card will be issued via email to the address used to place the original order.
Sign up for restock notifications on the page of the sold out item! Click the button that says "Notify Me When Available". We will text or email you soon as the item restocks so you can be among the first to know!
Please send pictures of the damages within 1-3 days of receiving merchandise to info@backpackermoneysaver.com and our web team will be happy to assist!
Yes, we do! We have store locations in Truckee, CA and Reno, NV! Both stores are open every day 10:30-5!
Our return policy can be found here https://www.backpackermoneysaver.com/pages/returns
The moment your order ships, you will receive a Shipping Confirmation to the email address you entered on your order. If you don’t receive an email, check your Spam or Updates folders and add info@backpackermoneysaver.com to your safe sender list. You can also check your order status by logging into your account.
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